Privacy Policy

Effective Date: July 2026

1. Introduction

Dev24 Ltd. ("Dev24", "we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, why we collect it, how it is processed, and what rights you have under the General Data Protection Regulation (GDPR).

2. Data Controller

Dev24 Ltd.
Website: https://dev24.bg
Email: info@dev24.bg

Dev24 Ltd. is the data controller responsible for the processing of personal data collected through this website.

3. Personal Data We Collect

When you use our contact form, we may process the following personal data:

We do not intentionally collect sensitive personal information.

4. Why We Collect Your Data

We use your information only to:

We do not sell your personal information or use it for unsolicited marketing.

5. Legal Basis

We process personal data submitted through our contact form because it is necessary to respond to your inquiry and, where applicable, to take steps at your request prior to entering into a contract, in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR).

We may also process limited technical information where necessary to maintain the security and proper functioning of our website, in accordance with Article 6(1)(f) GDPR, based on our legitimate interest in protecting our website and services.

6. Data Storage & Security

Personal data is processed using Amazon Web Services (AWS). Our website infrastructure is hosted within the European Union whenever possible. We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration or destruction.

7. Third-Party Services

To operate our website and contact form, we may use trusted third-party service providers, including:

These providers process personal data only on our behalf and only to the extent necessary to provide the requested services.

Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with the GDPR.

8. Data Retention

Contact form submissions are retained for up to 24 months after the last communication, unless a longer retention period is required by law or is necessary for the establishment, exercise or defense of legal claims.

9. Cookies

At the time of writing, this website does not use non-essential cookies for analytics, advertising or marketing purposes. If this changes in the future, this Privacy Policy and, where necessary, a separate Cookie Policy will be updated accordingly.

10. Your Rights

Under the GDPR, you have the right to:

11. Supervisory Authority

If you believe that your personal data has been processed in violation of the GDPR, you have the right to lodge a complaint with your local supervisory authority. If you are located in Bulgaria, the competent supervisory authority is the Commission for Personal Data Protection (CPDP).

12. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Dev24 Ltd.
Email: info@dev24.bg

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated effective date.

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